FAQ

The bot doesn't delete anything. Why?

Check three things:

1. The bot is still an administrator with Delete messages (see Permissions). Another admin may have changed its rights.
2. The filter is really set to Disable for all users or Only for validated users. The default mode lets everything through.
3. You are testing from a non-admin account. Group administrators are never filtered.

Verification isn't shown to new members.

Verification works through the filters: at least one item in Media Filters or Message Filters has to be set to Only for validated users. Members the bot has already seen (they joined or wrote while verification was off) are not asked; a member it has never seen, such as a long-time member writing for the first time, is. The Subscription type is an exception: it checks every message on its own. See User verification.

Subscription verification switched to a button by itself.

The bot is not an admin in the channel, so it can't check subscriptions, and it switched to the confirmation button so newcomers are not locked out. Make it an admin of the channel and choose Subscription again.

Join requests don't reach the bot.

The group needs Approve new members switched on in its Telegram settings, and the bot needs the admin right to add members. See Join requests.

A message was deleted and the member asks why.

Open the Events Log in the mini app: every deletion shows the filter, and for stop words or the language filter, the word or language that matched. See Statistics and logs.

Can ChatZilla remove 18+ pictures?

No, it filters by content type. Add @NudesRemoverBot to the same group for that.

Does it work in forum groups?

Yes. All topics are moderated; the language filter and triggers can be set per topic.

How much does it cost?

Nothing. See Plans.

How do I contact support?

Write to @madbots_support_bot or to [email protected], or ask in the @madbots_talk community.