Legal documents

Who we are

The Service is operated by MADBOTS LIMITED, a private company incorporated in Hong Kong and registered with the Hong Kong Companies Registry, at Unit 909, Prosperity Millennia Plaza, 663 King’s Road, Quarry Bay, Hong Kong. You can reach us at [email protected] or @madbots_support_bot on Telegram.

Eligibility

You must be old enough to use Telegram in your country and able to enter into a binding contract. If you use the Service on behalf of an organisation, you confirm that you may accept these Terms for it.

Your account

Your account is your Telegram account: we identify you by the user ID Telegram sends us. Keep your Telegram account secure — anyone with access to it can manage your settings, chats and subscription. Tell us at [email protected] if you believe someone else is using your account.

Prohibited use

You may not:

• send spam, unsolicited bulk messages, or content that harasses, threatens or defames anyone;
• publish unlawful content, or content you have no right to republish;
• attempt to bypass limits, quotas, plan restrictions or access controls, or probe our infrastructure for vulnerabilities;
• resell, sublicense or automate access to the Service outside the features it offers;
• use the Service to build a competing product, or to scrape it;
• impersonate another person, or connect a chat you have no right to manage.

We may suspend or terminate access for a breach of this section without a refund.

Intellectual property

The Service — its software, interface, texts, documentation, logos and marks — belongs to MADBOTS LIMITED and is protected by copyright and trademark law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service as it is offered, for as long as these Terms are in force.

Content you route through the Service stays with you and its authors. We claim no ownership of it and process it only to perform the functions you switched on. You are responsible for having the right to use and republish that content.

Third parties

The Service runs on Telegram and works with services we do not control: the platforms you follow, language-model providers, payment providers, and our hosting and infrastructure providers. Their terms and privacy policies apply to their part of the flow, and we are not responsible for their availability, decisions or content.

Content we do not control

Our bots are automated tools: they act on the links, sources and chats you choose. We do not review, pre-moderate or curate that content before it is processed. The automatic checks we run (for example, labelling adult content) only apply plan settings and Telegram's rules — they do not approve content. The content belongs to its authors and platforms, and responsibility for requesting, keeping and republishing it rests with the user who asked for it.

Copyright complaints

We respect intellectual property and act on notices of infringement. If you believe that content delivered through one of our bots infringes your copyright or other rights, write to [email protected] with the subject "Copyright complaint" and include:

• a description of the work and evidence that you own the rights or act on behalf of the owner;
• the material concerned: a link to the original content, the name of the bot and, if you have them, links to the Telegram messages or chats where it appears;
• your name and contact details;
• a statement that you believe in good faith that the use is not authorised by the rights holder or by law, and that the information in your notice is accurate.

We review complete notices promptly, usually within a few working days. If a notice is justified, we delete our cached copies of the material and the references to it, so that our bots stop serving it from cache, and we may restrict the user or the source involved. Repeated infringement is a ground for terminating access.

Files already delivered are stored by Telegram in the recipients' chats, and we cannot delete them from other people's chats; notices about them can also be sent to Telegram at [email protected].

If your content was restricted because of a complaint and you believe this is a mistake, write to the same address with an explanation. We will review it and may pass it on to the person who complained.

Payments and subscriptions

Plans, billing periods, renewals, taxes and payment methods are described on the payments page. Refunds and cancellation are described in the refund policy.

Term and termination

These Terms apply for as long as you use the Service. You may stop at any time: block the bot, unlink your chats, or cancel your subscription. We may suspend or terminate access if you breach these Terms, if we are required to by law, or if we discontinue the Service. On termination the licence above ends; sections that by their nature survive (intellectual property, disclaimers, liability, governing law) continue to apply.

Changes to the Service

We develop the Service continuously and may add, change or remove features, limits and plans. We may also suspend it for maintenance or for reasons outside our control. Where a change materially reduces what a paid plan includes, we announce it in advance in the @madbots channel.

Disclaimer

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any particular source, platform or feature will remain available.

Limitation of liability

To the maximum extent permitted by law, MADBOTS LIMITED is not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, revenue, data or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the six months before the event giving rise to the claim.

Nothing here excludes liability that cannot be excluded by law, including the mandatory rights of consumers in their country of residence.

Indemnification

You agree to defend and hold MADBOTS LIMITED harmless from claims, damages and reasonable legal costs brought by a third party because of the content you routed through the Service, your breach of these Terms, or your infringement of someone else's rights.

Governing law and disputes

These Terms are governed by the laws of Hong Kong SAR, without regard to conflict-of-law rules. If you are a consumer, you keep the protection of the mandatory rules of the country where you live.

If something goes wrong, write to [email protected] first: we try to resolve disputes informally within 30 days, and most of them end there. If that fails, the dispute is subject to the courts of Hong Kong SAR, without prejudice to your right to bring proceedings where you live.

Electronic communications

You agree that we may communicate with you electronically — in Telegram, in the mini app or by email — and that electronic messages, approvals and receipts satisfy any legal requirement that such communications be in writing.

Miscellaneous

These Terms, together with the privacy policy, the payments page and the refund policy, are the entire agreement between us. If a provision is found unenforceable, the rest stays in force. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these Terms without our consent; we may transfer ours to a successor of the business.

Contact

MADBOTS LIMITED, Unit 909, Prosperity Millennia Plaza, 663 King’s Road, Quarry Bay, Hong Kong. Questions: [email protected] or @madbots_support_bot.

What is stored anyway

• The language you chose — one value in your browser's local storage, so the site opens in it next time. It never leaves your device; clearing site data removes it.
• Web-server records — as on any website: IP address, time of the request, the page and the user agent. They keep the site running and let us survive attacks, and are pruned as they age.

Bot data lives in the bot’s own policy

Everything a bot stores about you (your Telegram id, connected chats, settings, payments) is described in its own privacy policy, on its own site:

• Aximo
• Download IT
• Voice Remover
• Nudes Remover
• Instant Media
• Routify

Contact

Privacy questions and deletion requests: [email protected]. We answer within 30 days.