FAQ

What can I send to the bot?

Audio files, voice messages, videos, round video messages and documents that are audio or video. See Supported media.

Recognition failed. What now?

The bot could not match the sound to a known track. Send another fragment: a longer one, with the music louder than speech or noise. A very rare track or a live recording may simply not be in the database.

Can it download the song?

Not itself. When a track is found, the button under the card opens @download_it_bot. See Download the song.

Does it work in a group?

Yes, for media with @WTSong_Bot in the caption. See Using it in groups.

Why does it say the media type is not supported?

You sent a photo, a sticker, a GIF or a playlist file. Send audio, a video, a voice message or a round video message instead.

Can I send a forwarded story?

No. Telegram does not give bots the media of a story. Save the video and send it to the bot as a file or a video.

Does the bot keep my files?

The bot downloads the file to a temporary place for recognition and removes that copy when it is done. It records the request: who sent it, the file name, size and duration, and the track found. Details are in the privacy policy.

How much does it cost?

Nothing. See Plans.

How do I contact support?

Write to @madbots_support_bot or to [email protected], or ask in the @madbots_talk community.