Credits

To start, yes. The first 10 jobs have no limits. After that you get 50 free credits every week for files up to 50 MB, reset on Monday at 00:00 UTC. Stickers are always free. For more, buy a credit pack.

Video (including GIF and video notes), audio and voice messages, photos (as photos or as files), PDF, SVG, Word, Excel and PowerPoint files, Adobe Illustrator files and ZIP, TAR, 7Z or RAR archives with images. You can also forward a message with a file. Links are not supported yet: send the file itself.

Up to 4 GB. An archive is limited to 20 MB and 200 files.

Two ways. Press an action on the main screen, such as Compress or convert media, and then send a file. Or send the file first: the bot shows a card with everything it can do with that type of file. Settings are buttons, and the price is shown before you start.

Each action has a price shown on its button before you start. For example, photo operations cost 1 credit and video compression costs 1 to 12 credits depending on the file size. Free weekly credits are spent first, purchased ones cover the rest. The full price list is on the pricing page.

Inside the bot with the Buy button or /buy: 400 credits for $4.99, 1000 for $11.99, 2500 for $27.99, 5000 for $52.99. Pay with Telegram Stars, card, crypto or local methods, depending on your country. Purchased credits are shared with Mad AI and Voice Remover.

No. A credit pack is a one-time purchase: nothing renews and the credits never expire. There is no subscription.

The credits come back to your balance automatically and the bot tells you what happened.

Common reasons: the file is damaged or is not a video, a PDF is password-protected, the result would not be smaller than the original, a photo has no metadata to remove, or an archive (ZIP, TAR, 7Z or RAR) does not meet the limits. In every such case the credits are returned. Details are in the FAQ section of the documentation.

The bot works with your file while processing it. Your history keeps the name, type, sizes and status of recent jobs and lets you get a result again. See the privacy policy for details.

Yes. Card details are handled by our PCI-compliant payment provider and never touch MadBots servers. The provider manages billing, receipts, VAT and chargebacks on our behalf.

If processing fails, the credits come back automatically. For a purchase, we offer a full refund within 14 days of your first purchase if the credits have not been substantially used. Email support@madbots.dev with your order ID.