Answers about Polyglot: why the bot does not translate, which messages it skips, admin rights, replies, Translate only admins, topics and cost.

The bot doesn't translate anything. Why?

Check these things:

Bot enabled is on for the group, or for the topic in a forum (see Forum topics).
A language is chosen under Translate to language.
The bot is still an administrator and can post messages in the group.
The message is not already in the target language, does not start with a slash, does not mention a bot and was not written by another bot. See How translation works.

Which admin rights does the bot need?

Post messages, edit messages and delete messages. The mini app's Add chat button pre-selects them. Deleting is used to tidy the chat when you reply to a translation.

Does it translate every message?

Every text message and every caption of a photo, video, GIF or video message in an enabled chat, except commands, messages written by other bots and automatic forwards of channel posts. Stickers, voice messages and files without a caption are not translated.

How do I answer someone in their language?

Reply to the bot's translation, or to the original message, and write in your language. The bot posts your answer to the author translated, and removes your own message. See Replying to a translation.

What does Translate only admins do?

It does not limit whose messages are translated. It limits whose replies to a translation are sent back to the author in their language: only admins', or everyone's when it is off.

Why did my message disappear?

When you reply to a translation, the bot posts your answer translated and deletes your original message and its own earlier translation. If the original message is deleted within about ten minutes after being translated, the bot deletes its translation too.

Does it work in a group with topics?

Yes. By default only the base topic is translated; add other topics by link. See Forum topics.

Which languages are supported?

The mini app offers 61 languages to translate to; the language of the original is detected automatically. See Languages.

How much does it cost?

Nothing. See Plans.

How do I contact support?

Write to @madbots_support_bot or to [email protected], or ask in the @madbots_talk community.

FAQ